Get Quick Answers to Your Questions
To assist with planning your stay at Eagle Aruba Resort & Casino, please find answers to our most frequently asked questions below. From our Covid protocol and age casino age limit to where to find ATMs on Aruba, you’ll find it all below.
As per Sunday, June 12th, 2022, CDC will no longer require passengers traveling to the United States to show a negative COVID-19 test.
Since March 19th, 2022, travelers are no longer required to present a COVID-19 negative test result or proof of vaccination for entry to Aruba. Some health protocols still apply.
The Government of Aruba together with the Department of Public Health continuously monitors the situation based on a range of factors and epidemiological indicators to assess risk levels. This information is subject to change at the discretion of the Government of Aruba.
We kindly encourage you to keep being well updated with the latest information regarding your travel to and from Aruba by visiting: www.aruba.com.
We are about five minutes' walking distance to the beach. You can request a shuttle at the Bell Stand.
We have beach chairs and palapas on the beach and at our 3 pools for our guests on a first-come, first-serve basis. The chairs and palapas are free to use for our guests and the Eagle Beach is a public beach, as are all beaches on Aruba.
Check-in time is 4:00PM. You are welcome to check with the Front Desk upon your arrival to see if accommodations are available. An early check-in fee may be applied. If your room is not yet ready, upon your arrival, you may leave your luggage with the bellmen to hold in the meantime.
Check-out time is at 11:00AM. Late check-out is subject to availability and cannot be guaranteed upfront. Please consult the Front Desk to see if you may stay longer in your room. If a late check-out is possible, the late check-out fee of $70 applies.
We require a $200 security deposit upon arrival. This is usually done as a credit card hold on your credit card or you may do a cash deposit. Security deposit holds on credit cards will release 10-14 business days after check-out. The length of release time is based on your credit card company. Debit cards may take longer to release the hold.
Guests must be 18 years of age to check-in and must present a valid passport to check-in.
Yes, all of our rooms come equipped with these items.
All our rooms are suites and have a kitchenette equipped with a full-sized fridge, two-burner stovetop, coffee pot and a microwave.
The resort has a strict non-smoking policy for the public areas, lobbies, rooms, and balconies. A cleaning fee of US$300 will be charged for in-room smoking violations. First-floor patios & top-floor patios in the North & South towers and designated smoking areas are the only exceptions.
Yes, we have two outlets on the property.
We have Uncle Tony’s Pizza in the middle of our courtyard, serving breakfast, lunch, and dinner, and in the building next to the hotel we have Double Down Sports Bar serving breakfast and dinner.
You can access their menu here.
No, we’re not an all-inclusive resort; however, we have different meal plans that you may add to your reservation. We offer breakfast, breakfast & lunch, breakfast & dinner or breakfast, lunch & dinner options. For pricing prior to arrival, please consult our Reservations office at email@example.com or at our toll-free number 888-817-5735 or if you’re on property please pass by the Front Desk.
Yes, we offer daily passes for visitors of our guests, from 10:00AM to 6:00PM, for $25.00 per adult, per day and $15.00 per child between ages 0-11, per day. Our daily passes allow visitors to enjoy our resort amenities including pools, gym and beach services (palapas and beach chairs). One beach towel is provided per visitor and a refundable deposit of $25.00 is required, which will be returned after the beach towel has been returned.
We accept Cash, Maestro Debit Cards, Visa, MasterCard, American Express and Discover. For reservations with more than three weeks’ notice we also accept PayPal and bank wire transfers.
We’re a stone’s throw away from Super Food, the largest grocery store on the island. Super Food is across the street from the resort. Due to high speed traffic we do not recommend the crossing at the roundabout to and from Super Food. Please take a cab or share a ride instead. We care about your safety.
All rooms have been renovated. We offer 1-bedroom suites, 2-bedroom suites, 1-bedroom condos, 2-bedroom condos, 3-bedroom condos, 2-bedroom penthouses, and 3-bedroom penthouses.
You can make a special request by email to firstname.lastname@example.org . Please note that bed type preference and other requests are noted, but are not guaranteed and will be honored on a space-available basis.
Children under the age of twelve may stay for free if the maximum occupancy of the room type is not exceeded. Maximum number of guests in a One Bedroom suite is four. Two Bedroom suites sleep up to six and Three Bedroom suites sleep up to eight total. Rollaway beds are available at an additional charge of $15.00 per night.
Maximum number of guests in a One Bedroom suite is four. Two Bedroom suites sleep up to six and Three Bedroom suites sleep up to eight total. Usually our prices are based on double occupancy and there will be a charge of $24.80 per person, per night for a third and fourth person in the room. Rollaway beds are available at an additional charge of $15.00 per night.
No, we have beach towels for our guests. Upon arrival, you’ll receive a Towel Card with which you can retrieve beach towels at the Towel Hut. Once per day you may exchange your used towels for fresh ones. There is a $25.00 charge for lost towels.
Room rates are based on double occupancy and length of stay and are subject to a 24% room tax plus $3.50 government/environmental fee per day, per room. Early departures will result in additional fees applied at check out.
The voltage is 110V and the type of socket is the USA type B 3-pins compatible with USA type A and B plugs.
The Department of Civil Aviation Aruba (DCAA) does grant permission to operate drones in the Aruban airspace without making a distinction between the weight/size of the drone.
*The DCAA requires that the drone operator is aware of the basic international flight rules of the air, that apply when operating drones.
*The DCAA also requires that you make sure you understand and operate the drone following the procedures and limitations mentioned in the Supplier’s User Manual. And also, that a thorough “Preflight Check” is done before each flight, to confirm that the drone is operating properly.
Only drones operating in the frequencies 2.4 and 5.8 GHz are permitted to operate in Aruba.
There is no form to fill out, for a permit request, and a full list of the implied conditions, please send your email to email@example.com.
The DCAA will not grant permission if the request is not sent at least one (1) working day in advance of the date of activity.
Yes, an ATM is located in the main lobby of the hotel across from our parking lot.
Depending on your reservation type. In case you booked online or through a travel agency, your rental rate includes daily housekeeping. Whether you are staying as a timeshare owner, guest of an owner, through an exchange program, or through Interval International, housekeeping will replace/restock amenities, towels, and toilet paper daily. They will also take out the trash. However, the room will only receive full service once a week. Time-share owners will not receive daily service, only transient.
Yes, we have free parking for our guests. Please request a parking permit at the Front Desk during your check-in.
Yes, our cardio and fitness center feature True Fitness Technology Inc. equipment, including treadmills, elliptical bikes, upright bikes, recumbent bikes and a three-arm workout station. The gym is open from 6:00AM – 9:00PM.
Wireless internet access is available throughout the hotel. The average upload speed is 5 Mbps/Average download speed is 10 Mbps.